Privacy Policy
Effective Date: April 1, 2025
At Xylvoro.com, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website, Xylvoro.com (the “Site”). We comply with international data protection laws, including:
- General Data Protection Regulation (GDPR) – EU/EEA, UK, Switzerland
- California Consumer Privacy Act (CCPA) – United States
- Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada
By accessing or using our Site, you acknowledge and agree to the terms outlined in this policy.
1. Information We Collect
a. Personal Information
We may collect information you voluntarily provide, such as:
- Name
- Email address
- IP address
- Location data
- Browser/device details
- Data entered in contact or inquiry forms
Note: We do not collect sensitive financial data like credit card numbers or social security information.
b. Non-Personal Information
We automatically collect data that does not directly identify you, such as:
- Pages viewed and duration of visits
- Click paths and navigation behavior
- Referrer and exit URLs
- Browser type and device metrics
This helps us improve your experience and optimize Site performance.
2. How We Use Your Data
Your data is used to:
- Operate and enhance the Site
- Respond to inquiries or support requests
- Analyze and improve our services and content
- Detect and prevent fraudulent or unauthorized activity
- Comply with legal requirements
Xylvoro does not sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
We use cookies and similar tools (e.g., Google Analytics) to:
- Improve site functionality and user experience
- Analyze Site performance
- Understand general usage trends
You may adjust cookie preferences in your browser settings. Disabling cookies may limit certain features of the Site.
4. International Data Transfers
Your information may be stored or processed in countries including but not limited to:
- Canada, United States, Switzerland, Austria, Belgium, France, Spain, Netherlands, Sweden, Norway, Finland, Denmark, Hungary, Romania, and New Zealand.
We rely on legal data transfer mechanisms such as Standard Contractual Clauses (SCCs) to ensure continued data protection.
5. Your Privacy Rights
Depending on your location, you may have specific rights:
Under GDPR (EU, UK, Switzerland):
- Access, correct, or delete your data
- Restrict or object to processing
- Data portability
- File a complaint with a supervisory authority
Under PIPEDA (Canada):
- Request access and correction
- Withdraw consent at any time
Under CCPA (California):
- Know what personal data is collected
- Request deletion
- Opt out of data sales (Note: Xylvoro does not sell data)
- Receive equal service regardless of privacy choices
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal or regulatory obligations
7. Data Security
Xylvoro employs industry-standard security practices to protect your data. While we strive for comprehensive safeguards, no system is infallible. We encourage responsible digital practices on your part.
8. Third-Party Links
Our Site may include links to external websites. We are not responsible for the privacy policies or practices of those third-party platforms. Please review their policies before sharing any data.
9. Children’s Privacy
Xylvoro does not knowingly collect personal information from individuals under 18 years of age. If such data is inadvertently gathered, we will delete it promptly upon discovery.
10. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted here with a revised effective date. Your continued use of the Site constitutes acceptance of the updated terms.
11. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please reach out:
Email: [email protected]